Website accessibility and usability reviews
Site Clarity provides simple, affordable website reviews for public sector organisations, education providers, and small businesses that want to improve usability, accessibility, navigation, credibility, and search visibility.
Many organisations know their website could be clearer and easier to use, but cannot justify the cost of a full accessibility audit. Site Clarity highlights the issues most likely to affect visitors and accessibility, with practical recommendations in plain English.
The service is run by a digital accessibility specialist with experience reviewing large public sector websites in UK higher education.
Improve clarity, support accessibility compliance, and make it easier for visitors to take action.
Websites often become harder to use over time as content grows and design changes are introduced.
For public sector organisations, accessibility issues can create compliance risk. In the UK, websites are expected to meet recognised standards such as WCAG so that services and information can be used by everyone.
For businesses, usability affects whether people stay on the site, trust what they see, and complete key tasks. When visitors struggle to read content, navigate pages, or take action, they are more likely to leave.
The review focuses on how people actually experience a website. This includes how easily visitors can find information, how clearly content is presented, and whether key tasks can be completed without confusion.
Common issues include unclear navigation, inconsistent page structure, poor colour contrast, and features that are harder to use on mobile. These problems are often small on their own, but together they can make a website frustrating to use and cause visitors to leave before taking action.
The aim is not to redesign the site, but to identify practical improvements that make information clearer, tasks easier to complete, and accessibility issues easier to address.
These anonymised examples show the type of issues identified and the practical recommendations provided.
The review identified inline styles that had built up over time, making pages harder to maintain and less consistent for users. Recommendations were provided to move styling into a stylesheet, improve consistency across the site, and make pages easier to manage.
Systems Librarian
The review identified colour contrast issues affecting button labels and links, making key actions harder to read. Guidance was provided to improve contrast, support accessibility standards, and keep the site's visual style intact.
Digital Education Team
The review identified mobile usability issues including horizontal scrolling and dead links, creating barriers in the sign up journey. Recommendations were provided to improve the page layout, reduce friction on smaller screens, and make key actions easier to complete.
Website Owner
Site Clarity provides independent accessibility and usability reviews for organisations that want their websites to be easier to use and less likely to lose visitors.
The reviews focus on practical improvements that help people complete tasks more easily while supporting accessibility standards such as WCAG.
The reviews are shaped by experience working with large public sector websites in UK higher education.
The work is informed by recognised accessibility guidance including WCAG and focuses on practical changes that improve clarity, usability, and accessibility.
This is an example of the short summary provided after an initial review. The full report gives a clearer picture of the issues found, what they may be affecting, and what to improve first.
